Cleveland Cascades clear back log with KF12
Company Name: Cleveland Cascades
What do they do? Cleveland Cascades are an award winning, family run business based in Thornaby, Stockton on Tees. They are specialist in the design and manufacture of bespoke dry bulk loading chutes. Their innovative and unique designs has allowed them to become global leaders in their field and supply their products all across the globe.
Where did they hear about Sagetech Machinery? They had been searching online for panel cutting machines after their existing system gave up after a number of years. They came across the website for the Sagetech Machinery vertical panel saws and called to discuss their options.
Why did they decide to purchase a Vertical Panel Saw? Their previous machine, an old bench saw had died after a good number of years so they needed to find a replacement that could work either to the same capacity or better. They decided on a brand new KF12 as it fitted in perfectly with the sheet sizes they were cutting and as they were on the doorstep to the Sagetech team, it seemed a no brainer to buy through Sagetech, knowing they were just up the road if they needed any support.
How did they find the sales and installation process? Cleveland Cascades fed back that they felt the process overall had been excellent. On their first call, they spoke with Mark and discussed a few different machines and looked at a few different options. Mark helped to direct them to the KF21 and they felt reassured that this machine would fit best with their operational needs. The installation and training allowed them to gain the knowledge they needed to work the machine and to ensure that it runs to its full potential.
How has a Vertical Saw benefitted them and their business? They are now able to begin cutting their sheets again which had come to a standstill due to their previous machine no longer working. They are now able to cut their sheets easily and accuracy and efficiency has sped up their overall production time.